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Steigenberger Hotel Hamburg, Hamburg

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From200US$ /night
Check-in
24Nov2024Select date
Check-out
25Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Heiligengeistbruecke 4, Hamburg, Germany, 20459

Steigenberger Hotel Hamburg is located in the heart of the city, featuring typical Hanseatic architecture and picturesque views of the Alsterfleet. Its proximity to Hamburg's iconic Speicherstadt and lively shopping arcades makes it a key destination for both leisure and business travelers. The luxury hotel encompasses modern amenities in an elegant setting, catering to a diverse range of guests.

Location

Situated just 200 meters from the Stadthausbrücke S-Bahn station, the hotel provides easy access to public transport. The Hamburg main station is 1 km away, while the airport is approximately 12 km from the hotel. Guests can explore nearby attractions like the historic Rathaus and the vibrant HafenCity within walking distance.

Rooms

The hotel offers 235 well-furnished rooms and suites that range from standard rooms to luxurious presidential suites. Each room is equipped with modern amenities, including air conditioning, a flat-screen TV, and a Nespresso coffee machine. Many rooms feature large windows providing captivating views of the Alster or the cityscape. Spacious bathrooms often include rain showers and bathtubs for added comfort.

Eat & Drink

Dining at Steigenberger Hotel Hamburg includes a rich breakfast buffet offered in the Restaurant am Fleet, showcasing a diverse range of dishes. The newly established Stadthaus Restaurant & Bar focuses on creative fusion cuisine, emphasizing cooking with charcoal and fresh ingredients. Guests can also enjoy a selection of high-quality wines and spirits in a stylish, industrial atmosphere.

Leisure & Business

Business travelers can benefit from versatile event spaces totaling 300 m², accommodating up to 300 guests with high-end technological support. For leisure, the hotel features a modern fitness center, sauna, and the serene Shiseido Day Spa offering various wellness treatments. The venue also emphasizes eco-friendly practices for events under its Green Meeting concept.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
Coffee machine
Heating
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Deluxe Double Room
Max:
2 persons
42 m² 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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Superior Double Room
Max:
2 persons
33 m² 
Bed options:
1 King-size bed
City view
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Centre
Hamburg500 m
Airports
Hamburg (HAM) 11.8 km
Hamburg Finkenwerder (XFW) 21.4 km
Train
Train Station Dammtor 1.3 km
Hamburg Dammtor station 1.3 km
Underground
Rodingsmarkt U-Bahn200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Heiligengeistbruecke 4, Hamburg, Germany, 20459
Map view
street view
Heiligengeistbruecke 4, Hamburg, Germany, 20459
Nearby
Church
St. Michael's Church
580 m
Mall
Town Hall
590 m
Willy-Brandt-Strasse 60
St Nikolai Memorial
450 m
Poststr. 1
Alte Post
460 m
Museum
Bucerius Kunst Forum
470 m
Adolphsplatz
Hamburg Stock Exchange
360 m
Old Town
Deichstrasse
560 m
Restaurants
Erste Liebe Bar
190 m
Michaelisbruecke 3
Rheinische Republik
120 m
Stadthausbruecke 1-3
Bistro am Fleet
100 m
Heiligengeistbruecke 4
Rialto
80 m
Michaelisbruecke 3
Bar 'Seven Heads' DORINT SOFITEL AM ALTEN WALL
250 m
Alter Wall 40
Ristorante Ticino
230 m
Alter Wall 40
Jin Gui
330 m
Stadthausbruecke 10
Kartoffel Keller
480 m
Deichstrasse 21

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
great location
minor dining issue
room more basic for a 5-star
7.8/10
Very good
Rooms
7.9
Location
8.6
Service
8.1
Dining
6.6
Guest reviews
7.8/10
based on 9 reviews
4/5 based on 2769 reviews
8.6
8.6/10based on 2732 reviews
#89 of 347 hotels in Hamburg based on Tripadvisor
Nathan
United Kingdom, April  2024
6.8/10

I stayed at this hotel and found the room to be nice, but it could use an update. The service was a bit slow, but they did surprise me with a lovely gesture of champagne and cake. The location was convenient for walking around and shopping, but not the most vibrant. The dining experience was fair but lacked enough seating. Overall, a decent stay with room for improvement.

Rooms
7.0
The room had a slight smell as if someone smoked in it, but it was a Superior room, which was a nice touch. An upgrade to a bigger room would have been appreciated.
Service
8.0
The staff was very nice overall, but they were not able to investigate an issue on the spot. They did make up for it with a thoughtful gesture of a champagne bottle and cake in the room.
Location
6.0
The hotel's location was very convenient for shopping and dining, but it lacked vibrancy for the 'best agers' crowd. It is better suited for a younger clientele.
Dining
6.0
The dining experience was courteous and efficient, but there weren't enough seats available. The breakfast was satisfactory but could be improved.
Facilities
7.0
The hotel offers standard facilities, but they could benefit from some updates.
Jeremy
United States, February  2024
7.6/10

My stay at the hotel was truly enjoyable. The rooms were clean and comfortable, the staff was incredibly friendly, and the location was perfect. However, the dining experience was a bit lacking, and there were some issues with the pricing in the restaurant.

Rooms
8.0
The rooms were very clean and well-maintained, offering ample space and comfort for a family with children while still allowing privacy for the couple or parents. The ambiance was warm, although it was surprising not to find tea cups, coffee, and a water boiler in such a high-end hotel.
Service
7.0
The staff put up with us with great friendliness and good humor, which we truly appreciated. The servers were very friendly, although there was the occasional lack of warmth from some staff members.
Location
9.0
The hotel is conveniently located right in the heart of Hamburg, offering a nice view of the canal with a comfortable seating area. It's within walking distance to key attractions like the Stadthausbrucke underground station, the Rathaus, and the city center.
Dining
6.0
The dining experience was a bit of a mixed bag. While the food quality was great with a wide selection, there were issues such as being overcharged for breakfast which didn't meet the expectations for the price. Additionally, the hotel bar had a nice offer but seemed a bit overpriced.
Facilities
8.0
The hotel offers a range of facilities, like room service, dry cleaning, laundry, valet parking, welcome drink, pet amenities, and tours/ticket assistance.
Stephanie
United Kingdom, December  2023
8.6/10

The hotel was fantastic for providing space and comfort for a family with children while also offering privacy for the couple. The rooms were large and cozy, but lacked windows or high tables with good chairs. The service was exceptional, especially with help regarding car and luggage, despite some issues with pricing calculations. The location was amazing, close to the main district and with a nice view of the canal. The dining experience was good but slightly overpriced. Overall, a great choice for a stay in Hamburg.

Rooms
8.0
The rooms were large and cozy.
Service
9.0
The service was fantastic, very helpful with various amenities provided.
Location
10.0
The location was amazing, close to the main district and full of small restaurants and cafes.
Dining
7.0
The dining was good, with a small issue of availability due to high demand and slightly overpriced items.
Facilities
9.0
The facilities were well-maintained and up to standard.
Kevin
United Kingdom, November  2023
7.2/10

The hotel had spacious rooms with very nice lighting but was very noisy throughout the day and night, making it hard to sleep. The service was a mix of very nice and helpful staff surprising with thoughtful gestures but also grim and unhelpful encounters. The location was great for exploring the city but lacked the option for immediate drinks on arrival. The dining options were good but a bit overpriced. The facilities offered were satisfactory.

Rooms
6.0
The room was quite basic without a coffee machine, but spacious with nice lighting.
Service
7.0
The service was a mix of very nice and helpful encounters along with some grim and unhelpful staff interactions.
Location
9.0
The location was spectacular, close to the city center with a good view yet situated in a quiet area.
Dining
7.0
The dining experience was good although a bit pricey.
Facilities
7.0
The facilities were decent.
Philip
United Kingdom, June  2023
7.6/10

The hotel is in a very nice canals' complex, very close to the city center and the Rathaus. The rooms were so clean and comfortable, but could benefit from a more modern touch. The service was top-notch with staff always being kind and helpful. The dining experience was overpriced for what was offered. The location is a definite highlight, being in the center of Hamburg with convenient access to transportation options.

Rooms
8.0
The rooms were so clean and comfortable but looked old.
Service
9.0
The staff were very kind and provided great service.
Location
9.0
The hotel is in a very nice canals' complex, very close to the city center and the Rathaus.
Dining
5.0
The dining options were overpriced for the quality provided.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Tony
United States, June  2023
8.4/10

The hotel was lovely for a family stay, offering ample space and privacy, though more reminiscent of a 3-star than a 5-star establishment. The rooms were great in size with a walk-in shower, perfect for accommodating families with children while allowing parents some privacy. The service was exceptional, with extremely friendly and professional staff who went above and beyond to assist us. The location was superb, within walking distance of most attractions, making it easy to get around. The dining experience was enjoyable overall, but had minor hiccups. The hotel offers a range of amenities, making the stay comfortable and convenient.

Rooms
8.0
The rooms were perfect for us, great in size with a walk-in shower.
Service
9.0
The service was extremely friendly, professional, and gracious, with staff willing to assist in all matters.
Location
9.0
The hotel's location was amazing, close to the main district and within walking distance to many places we wanted to visit.
Dining
7.0
The dining experience was great, with a small hiccup due to high occupancy causing a short wait for a table; hotel bar offers nice options, although slightly overpriced.
Facilities
9.0
The facilities were top-notch, offering convenient services that made the stay enjoyable.
friendly staff
minor dining issue
Ray
United Kingdom, May  2023
8.8/10

The hotel is superbly located in a charming canals' complex, very close to the city center and the Rathaus, allowing easy access to major tourist attractions. The rooms are impeccably clean, well-appointed, and offer a great balance of space and comfort for families with children while providing privacy for couples. The service, especially in resolving issues like a leaking shower, was exceptional with fantastic assistance for car and luggage. The dining experience was excellent, though a slight improvement in table clearing efficiency would be beneficial. Overall, a top choice for a pleasant stay but was a bit cramped for such a large hotel.

Rooms
9.0
I slept like a baby thanks to the peaceful location. The room was spotless, well-appointed, and offered a perfect blend of comfort for our family and privacy for us parents.
Service
9.0
The staff went above and beyond to assist us, especially when we had a leaking shower issue. They were so kind and helpful with our car and luggage.
Location
9.0
The hotel's location was exceptional, situated in a lovely canals' complex and just a stone's throw away from the city center and the Rathaus.
Dining
8.0
The dining options were delightful, offering a great selection, but a bit more staff to clear and re-set tables promptly would enhance the experience.
Facilities
9.0
The facilities were top-notch, with everything needed for a comfortable and enjoyable stay.
Nancy
United States, April  2023
7.8/10

The hotel offers spacious rooms with great controls and views, and the personnel is generally welcoming, friendly, and very available. The rooms are large, clean, and offer all the services you need; however, some improvements could enhance the overall experience. The location is excellent for exploring the city, but some areas need renovations. The dining options are good but may not provide the best value for money. Overall, the facilities are satisfactory, ensuring a comfortable stay.

Rooms
9.0
The rooms are large, clean, and offer all services you need.
Service
7.0
The service is the best in every aspect, though there were instances of minor shortcomings that affected the experience.
Location
8.0
The location is excellent for exploring the city, but some areas need renovations.
Dining
7.0
The dining options are good but may not provide the best value for money.
Facilities
8.0
The facilities ensure a comfortable stay for guests.
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Rooms and Guests2 Guests, 1 Room